Smartboard Software version 10 Add-in for Office Conflict

This issue was resolved with the release of TurningPoint 2008 version 4.3.1.1109.

The user is able to check their version of TurningPoint by clicking the Information button on the far left on the TurningPoint toolbar.

If the version of TurningPoint is 4.2.4.1090 or below the user will need to follow the steps below to disable Aware or download and install the latest version of TurningPoint 2008 4.3.1.1109 or above if applicable.

The SmartBoard Software version 10 Add-in conflicts with TurningPoint (versions 4.2.4.1090 and below).
If you run a TurningPoint presentation the showbar will not display in Show Mode and the objects will appear as pictures.

Steps for Office 2010

1. Open PowerPoint
2. Click on File in the top left corner of PowerPoint
3. Select PowerPoint Options
4. Select Add-ins on the left
5. On the lower right window click on Go to the right of Manage COM Add-ins
6. If Aware MS Office Add-in appears in the list please uncheck the box to the left. (Please ensure TurningPoint remains checked)
7. Click OK
8. Close PowerPoint
9. Double-click TurningPoint from the desktop

Steps for Office 2007

1. Open PowerPoint
2. Click on the Office Button in the top left corner
3. Select PowerPoint Options from the drop-down
4. Select Add-ins on the left
5. On the lower right window click on Go to the right of Manage COM Add-ins
6. If Aware MS Office Add-in appears in the list please uncheck the box to the left (Please ensure TurningPoint remains checked)
7. Click OK
8. Close PowerPoint
9. Double-click TurningPoint from the desktop

Steps for Office 2003

1. Close all Office applications and open a Command Prompt.

(Start => Programs => Accessories => Command Prompt)

If you are using Windows Vista or Windows 7 right click the Command Prompt and run as Administrator.

2. Type the following command regsvr32 /u then press the spacebar one time

*** Do not press anything further***

3. Navigate to “Program Files\SMART Technologies\SMART Product Drivers “or if using a 64-bit computer navigate to “Program Files (x86)\SMART Technologies\SMART Product Drivers”

4. Drag and drop Awaremsofficeaddin.dll into the command prompt
The command prompt should now read “regsvr32 /u “Program Files\SMART Technologies\SMART Product Drivers\AwareMSOfficeAddin.dll”

Or for 64-bit operating systems it should read “regsvr32 /u “Program Files (x86)\SMART Technologies\SMART Product Drivers\AwareMSOfficeAddin.dll”

5. Press Enter

A “DllUnregisterServer in AwareMSOfficeAddin.dll succeeded" message should appear.