You do not have the TurningPoint 2008 Toolbar in Office 2003.

There are several possible resolutions to this issue. Please follow the instructions in the order that they are listed:

***Check the TurningPoint version***

a. Start => Control Panel
b. Add/Remove Programs
c. TurningPoint 2008
d. Click here for support information

1. Verify that TurningPoint is installed.

a. Click on Start
b. Control Panel
c. Add/Remove Programs
d. Look for TurningPoint 2008
e. Look for Add-ins such as Apresso and Learning Essentials as they can conflict with the toolbar loading.
f. Verify that you have Microsoft .NET framework 2.0 installed.

2. Verify that you have clicked on the TurningPoint icon and not on the PowerPoint icon. Opening PowerPoint will not open TurningPoint.

3. Verify that you have the FULL version of Microsoft Office XP (2002) or more recent installed.

4. Verify that TurningPoint was installed by a local computer administrator.

5. Check your macro security level.

a. Click on Tools on the PowerPoint toolbar
b. Click on Macro
c. Click on Security
d. Set the Macro security level to either Medium or Low
e. Close TurningPoint
f. Reopen TurningPoint

6. Verify the TurningPoint toolbar is set to be displayed

a. Click on View on the PowerPoint toolbar View
b. Click Toolbars
c. TurningPoint is checked

7. Check to see if TurningPoint has been disabled (only office 2003)

a. Click on Help on the PowerPoint toolbar
b. About PowerPoint
c. Click disabled items
d. Enable TurningPoint

8. Add the COM-Add-Ins button to the PowerPoint toolbar and verify that TurningPoint is listed

a. Click on Tools on the PowerPoint toolbar
b. Click on Customize
c. Click on the Commands tab
d. Select Tools in the left menu
e. Select COM-Add-ins from the right menu and drag to the uppermost toolbar in PowerPoint
f. Click on Close
g. Click on the COM-Addins button
h. Verify that TurningPoint is listed, checked and the load behavior is set to "Load at Startup" If it's not listed, try adding it in from that same screen.

In order to add Turning Point as Com-Add-In click Com-Add-Ins

a. Add
b. C/:
c. Program Files
d. Turning Technologies
e. Turning Point 2008
f. TurningPoint.exe.

9. If the splash screen does not appear. Try uninstalling and reinstalling the .net 2.0 Framework.

a. Go to add or remove programs
b. Find Microsoft .Net Framework 2.0.
c. Click on it and select remove.
d. Go to http://www.microsoft.com/downloads/details.aspx?familyid=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en
e. Download the .net framework.
f. Reinstall, and try to open TurningPoint.