Unhandled Exception Error when running reports that states "xx.doc in use"

Summary

When running reports in TurningPoint or TestingPoint you may get a message that states *00.doc is in use.

Note* the 00 can be any random number but the message will state that the document is in use.

Details/Instructions

Microsoft released a Security Update for Windows XP. This error will occur when you try to open a file that ends in “.doc” and is NOT a Word Binary File. When you are saving temporary Word files to bundle together in Reports, you may encounter this error.

Resolution

Please go to Microsoft's support site below to download the fix.
http://support.microsoft.com/kb/973904

Or to unregister the mswrd632 converter yourself, edit the registry as follows:
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry subkey:

For 32-bit versions of Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters\Import\MSWord6.wpc

For 64-bit versions of Windows:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Shared Tools\Text Converters\Import\MSWord6.wpc

On the Edit Menu
Click Delete
Click Yes
Exit Registry Editor
Restart the computer

This change will effectively unregister the converter and disable it for third-party applications and for Microsoft Office. Microsoft Office will use its own text converters to open these kinds of files.